Question 1

What are the requirements to know that my companion animal is fit to undergo surgery?

Accepted Answer

Your cat/dog should be 100% healthy and have up to date vaccination. If your cat/dog is two (2) years old and below we recommend for them to have their CBC taken to ensure that they are healthy and fit to undergo surgery. CBC is mandatory for Dogs regardless of their age. If they are three (3) years old and above, small breed regardless of the weight, brachycephalic, XL dog breeds, Mixed Breed, or have had a past illness, we recommend CBC with blood chemistry (Critical Care).

CBC - Php 500
CBC with Critical Care - Php 2800

Blood tests can be done at our neuter clinic on the day of your companion animal’s spay/neuter appointment. In the event that their blood work results with abnormalities, their spay/neuter surgery will be canceled and we will endorse you to our hospital for check-up and treatment.

Upon completion of their treatment, you can then reschedule their spay/neuter appointment.

Blood tests can also be done at a different clinic. Please note that CBC and Blood Chemistry results are only valid for 2 days.

Blood tests (CBC with Critical Care) is mandatory for;
 - Pets three (3) years old and above
 - small breed regardless of the weight
 - brachycephalic breeds
 - XL dog breeds
 - Mixed Breed, 
 - Pets with past illness

If your pet does not belong to any of the categories stated above you'll have the option to skip the blood tests and sign an against medical advice form.

Pre-surgical blood work is required to ensure that your pet is fit to undergo surgery in order to avoid complications.

Question 2

What are the additional fees that I need to pay?

Accepted Answer

1. For dogs over 15kg, there will be an additional Php 500 fee per succeeding 5kg.

2. Additional surgery

Inguinal Castration (inguinal castration is when the balls of the dog or cat have not fully descended and stuck in his groin)

Cats - 1000
Dogs - 2500

Abdominal Castration (abdominal castration is when the balls of the dog or cat have not fully descended and stuck in his abdomen)

Cats - 2000
Dogs - 3500

3. For pregnant animals , there will be an additional fee. 
Cats - 500
Dogs - Starts at 2000

4. Vaccinations and injectables

Long-acting Injectable Antibiotic for Cats - 350
Injectable Vitamins for Cats - 100
Injectable Vitamins for Dogs- 200
Anti-rabies Vaccine - 200
4-in-1 Vaccine for Cats - 800
5-in-1 Vaccine for Dogs - 500

4. Gas Anesthesia

For Cats - Php 1000
For Dogs up to 10kg - Php 1500 
For Dogs above 10kg - Php 500 per succeeding 5kg

*Rates are subject to change without prior notice

Question 3

How can I prepare my cat/dog for their kapon appointment?

Accepted Answer

Two weeks before your companion animal’s spay/neuter appointment, it would be best to monitor their health and behavior. Things to watch out for are eye and nose discharge, sneezing, coughing, stool, and urination. If your companion animal has any prior illness or is recovering from a recent illness it would be best to have their blood test done before their surgery.

For senior pets, small breeds regardless of the weight, brachycephalic breeds, XL dog breeds, and mixed breeds, it would be best to have them checked by a vet to ensure that they're fit to undergo surgery.

Question 4

How do I register for kapon?

Accepted Answer

You need to pre-register online to reserve a slot. Please be sure to read FAQs and all information provided  as you register.

What to expect when you arrive at the clinic:

1. Get a number from the registration table.
2. Fill out the paper tag. This will be placed on your companion animal's carrier for easy identification. 
3. Please wait for your name to be called and bring your companion with you for general assessment and to be taken inside the clinic. 
4. Once your companion is inside the clinic, you'll be given a pick-up slip that indicates the estimated pick-up time and your pet number. 
5. Come back at the given estimated pick-up time to fetch your companion. You will be given a prescription and a copy of the aftercare guidelines.

*If you pick up past 6:30 p.m., you will be automatically charged a boarding fee of Php 250

Question 5

What should I bring on my appointment date?

Accepted Answer

1. Proof of payment (to be presented upon registration).
2. Proof of registration
3. A proper and secure enclosure and leash.
4. Two (2) bed pads for cats and dogs (available at our clinic at 30 Php each).
5. Elizabeth collar or E-collar (e-collars for cats are available at our clinic for 200 Php).
6. It would be best to have your companion animal’s blood test done a day or two before your spay/neuter appointment. Results are only valid for 2 to 3 days.

Question 6

Enclosures and carriers

Accepted Answer

Please use safe and secure carriers when transporting your companion animal/s from your home to our clinic. Travel itself is stressful for them so it’s best to make their carriers as comfortable as possible. Please avoid using boxes, bird cages, or large containers with few holes.

Failure to use a proper cage/carrier will lead to cancellation of your appointment.

Question 7

Pregnant Animal Companions

Accepted Answer

The treatment will be more difficult if your animal companion is pregnant; therefore, the additional Php 500 for spay abort is required. Since the surgery is more invasive, even if you use an injectable long-acting antibiotic for your cat, you will still need a prescription for an antibiotic to support it.

Since having them undergo spay-abort is risky enough, we will cancel their appointment if your animal companion is severely pregnant or full term.

Question 8

I already pre-registered online. Do I need to register again on site?

Accepted Answer

Yes. The pre-registration is done to reserve a slot for your companion. The on site registration is done so you can be assigned a number and a name tag.

Question 9

What are the benefits of spay and neuter?

Accepted Answer

Spaying helps prevent uterine infections and breast tumors, which are malignant or cancerous in about 50% of dogs and 90% of cats. Spaying your cat/dog before her first heat offers the best protection from these diseases. Neutering your male companion prevents testicular cancer and some prostate problems. It stabilizes the stray animal population and lessens the number of animals that can become potential carriers of rabies.

Question 10

My cat/dog is in heat. Is it okay to have them spayed/neutered?

Accepted Answer

Yes. It is safe to spay or neuter a cat or dog in heat.

Question 11

What if my companion animal just gave birth?

Accepted Answer

For newly birthed mothers it is best to wait 1 to 2 months or until she stops nursing her kittens/puppies. The birthing process left her uterus fragile.

Question 12

Can I put my cat/dog in the same carrier?

Accepted Answer

It would be best to separate them to prevent them from licking each other’s wounds that might cause their stitches to come off and re-open.

If you have multiple pets in a big carrier/cage please make sure that they'll be able to lie down properly after their surgery.

Question 13

How long is my cat/dog going to be unsteady after the surgery?

Accepted Answer

Your cat/dog may remain unsteady or groggy for about 2 to 6 hours after administering the general anesthesia. Cage rest is recommended to prevent them from walking and falling over and also from running and jumping that can cause their wounds to re-open.

Failing to follow after care and guidelines may result to infection or re-opening of the wound.

Question 14

How can I take care of my cat/dog after surgery?

Accepted Answer

It is recommended to place an Elizabeth Collar (E-collar) around their neck to prevent them from licking and biting their wounds which could cause their wounds to re-open.

If you did not get the injectable antibiotic for your cat, you will have to give them oral medication twice a day for 7 days after the surgery. Medication will be prescribed upon pick up along with the aftercare and guidelines.

Wound care is simple, you don’t have to put anything on their wound to help it heal faster.

Question 15

Vomiting, lethargy, loss of appetite, and trouble urinating and defecating

Accepted Answer

These are normal for 1 to 2 days after the surgery. If all these continue for more than two days it would be best to bring them to our clinic right away. Urine retention is normal and is usually a sign of pain along with constipation. Please give them the prescribed pain reliever.

Question 16

What if my companion animal’s wound starts to swell?

Accepted Answer

If swelling and any kind of discharge is visible it would be best to bring your companion animal back to our clinic for observation and assessment.

Question 17

Why do I need to fast my cat/dog for 6-8 hours before surgery?

Accepted Answer

Companion animals must be fasted prior to surgery to prevent them from vomiting to avoid choking which may lead to complications and sudden death. Also, the effect of the anesthesia will be decreased when a patient has a full stomach. Strictly no food and water.

Question 18

At what age can I have my companion animal spayed/neutered?

Accepted Answer

Cats can be sterilized at the age of 6 months (and should weigh at least 2.5 kgs), and dogs at the age of 6 months.

For male animals, they can be castrated when both of the balls have fully descended; if they reach 6 months and both of their balls have not yet fully descended, their surgery will more likely be an inguinal or abdominal castration.

-Inguinal Castration (inguinal castration is done when the balls of the dog have not fully descended and are stuck inside his groin)
Cats - Php 1000
Dogs - Php 2500

-Abdominal Castration (abdominal castration is done when the balls of the dog have not fully descended and are stuck inside his abdomen)
Cats - Php 2000
Dogs - Php 3500

Question 19

How long is the surgery going to take?

Accepted Answer

The surgery takes only 5 to 15 minutes. However, it will take 3-5 hours before they wake up from the anesthesia. The cat or dog needs to be fully awake before they can be discharged from the clinic.

Question 20

Urgent concerns post-surgery

Accepted Answer

Please note that we might not be able to see your messages on messenger right away due to the high volume of messages that we receive everyday. Please contact us immediately at 7745-8460 or 0917-1232154 in order for us to address your concern. Our lines are open every day from 9 am to 6 pm.

Question 21

Refunds

Accepted Answer

In case of appointment cancellation, refund requests must include medical records stating that the pet is not fit to undergo surgery. Failing to provide medical records, payment is non-refundable but transferable (can be used for other pets, treatments, or medication)

To send a request you can message us via Facebook Messenger

Question 22

Overpayments and validity of payments

Accepted Answer

Overpayments may be claimed within six months from the time of your appointment. Likewise, payments that were deposited but not used will be valid for six months. Please always keep your receipts; transactions without receipts will not be entertained. Thank you for your cooperation and understanding.

Question 23

Registration Process

Accepted Answer

📥 Registration Process:⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣
1. Pre-register online. ⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣
2. Come on your appointment date.⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣
3. Upon arrival at the clinic, get a number and fill out a cage tag (cage tags will be placed on your companion animal's carrier for ID purposes).⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣
4. Once your number is called, approach the registration window and bring your companion animal with you for physical assessment.⁣⁣
5. After the assessment (and once you have your companion's blood test results), settle your payment and/or claim your receipt. A pick-up slip with the estimated pick-up time will be provided (between 4 pm and 6 pm). ⁣⁣
6. Come back on your pick-up schedule. Present your pick-up slip ⁣⁣⁣⁣⁣⁣at the window.⁣⁣
7. Once your companion is released, you will be given a prescription, neuter certificate, and after-care guide.⁣⁣
8. In case of emergencies related to kapon (excessive swelling, redness, or discharge) please call 7745-8460 or 0917-1232154 or email ppbcccares@gmail.com (please refrain from using messenger to report emergencies as we might not see it right away).⁣⁣⁣⁣⁣⁣
⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣
Reminder: The registration process could take between 30 minutes to 2 hours depending on the number of clients pre-registered on the day of your appointment especially during promos. ⁣⁣We ask for your utmost patience during your stay at the foundation.

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Frequently asked questions